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THE ROSE DRESS
DBA:
The Rose
"For the woman in you"

2300 Zanker Road Suite F, San Jose, CA. 95131 
1(408) 404-3399 Phone      1(408) 228-6055 Fax
 
Map & Direction
 
Please check our  FAQ (Frequently Asked Questions) page and/or Live-Chat.
Thank you
 
For GENERAL & PRE-ORDER QUESTIONS, email to 

For EXISTING ORDERS, email to 

Comments / Recommendations / Thank-you Emails / Customer Pictures / Complaints:


Business-to-Business Only:


click here to view our ordering system & process
www.TheRoseDress.com
PROM DRESSES EVENING DRESSES / FORMAL DRESSES BRIDESMAID DRESSES
PLUS SIZE DRESSES COCKTAIL DRESSES / SHORT DRESSES MOTHER OF THE BRIDE DRESSES
HOMECOMING DRESSES DRESS-PANTS FLOWER GIRL DRESSES
QUINCEANERA DRESSES EVENING SHOES  /  PROM SHOES WEDDING DRESSES
PAGEANT DRESSES UNDERGARMENTS / BRAS TIARAS
NECKLACE / JEWELRY HANDBAGS / PURSES VEILS
Join Us on Facebook. Become Our Fan!
We are totally dedicated to serving you, and we would love to have you as our fan!
(we really enjoy seeing faces of our customers, and you may received "fans only" special offers)


Best Price and Service Policy
Our Commitment to Our Customers

Striving for the BEST

The Rose Dress sincerely want to thank our customers for our success, and we offer to our customers the following policy.  
We will be relentless with our efforts to provide beautiful dresses & accessories with the BEST SELECTION, PRICE & CUSTOMER SERVICE.
Special occasion dress purchases requires much more customer service than others due to size, color, inventory availability, event date,
exchange, group order requirements. We are determined to provide the best customer service in this industry, and we would
very much appreciate an opportunity to serve you.  Unlike the others that do not mention about customer service, we have dedicated
customer service department  taking PHONE CALLS, LIVE-CHATS and EMAILS.
We also have OUTSTANDING SHIPPING & PACKAGE TRACKING, and NO DOUBTS CUSTOMER SERVICE using highly customized software and
top-of-the-line Internet systems for your speedy, pleasant and secure shopping experience.  You will know everything about your order from
beginning to delivery, and you will be able to easily track your delivery with your OrderID, without the tracking #.
Our ordering system & process

 We also offer to our customers OUR BESTBUY POLICY. If you come across a lower price for the same item, even after you have placed an order,
we will do our best to match or beat the price.  Unless the item/price is from liquidation/clearance or unreasonable, we will make serious
efforts to make it clear to our customers our BEST PRICE & SERVICE policy. We believe our customer's positive feedback/recommendation
is the foundation for our future, and we will strive to earn your business. Please feel free to contact us with your advise/opinion/recommendation to
comments from our customers
Please note: We must be able to see the item/price online. Also, once your order is shipped, this policy can not apply due to complications.
We thank you in advance for your understanding.
Thank you
 
 

OUR COMMITMENT TO PRIVACY
The Rose Dress takes seriously issues concerning your personal information.
WE WILL NOT SELL YOUR PERSONAL INFORMATION OR SUBJECT YOU TO TELE-MARKETING OR UNSOLICITED E-MAIL.



"Track UPS packages in transit with a click of button from customer record page. No tracking # is necessary."

 

TheRoseDress.com Provides Latest Customer Service Technology for Shoppers of Prom Dresses, Bridesmaid Dresses
The Rose Dress, Inc., a leading retailer of prom dresses and bridesmaid dresses , is striving to achieve the best customer service in the industry by fully utilizing the latest technology and allowing customers to view the entire ordering process.

Ordering COLOR-AND-SIZE-SPECIFIC  items sometimes become complicated, requiring repeated communication with customers ASAP. Customers wonder and worry "Is everything OK with my order?", "What is the status of my order?"
Our ordering system was designed for most effective communication and to let customers view 
the entire ordering process and status for each item ordered.  We are the only dress company offering this
"No Doubts Customer Service", and our customers will know EVERYTHING about their order, ANYTIME.




Map & Direction

Local Customers:
Please note that we are ONLINE BUSINESS ONLY, and we are not open to general public.
You may come to our warehouse to pickup your order only.


2300 Zanker Road Suite F
, San Jose, CA. 95131  (near 880 & Brokaw)

click here to PRINT MAP & DIRECTION

 






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