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THE ROSE DRESS
DBA:
The Rose
"For the woman in you"
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2300 Zanker Road Suite F, San Jose, CA. 95131 1(408) 404-3399 Phone 1(408) 228-6055 Fax |
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| Map & Direction | ||
| Please check our FAQ (Frequently Asked Questions) page and/or Live-Chat. Thank you |
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For GENERAL & PRE-ORDER QUESTIONS, email to
 For EXISTING ORDERS, email to  Comments / Recommendations / Thank-you Emails / Customer Pictures / Complaints:  Business-to-Business Only:  |
click here to view our ordering system & process
We are totally dedicated to serving you, and we would love to have you as our fan!
(we really enjoy seeing faces of our customers, and you may received "fans only" special offers)
Our Commitment to Our Customers
Striving for the BEST
The Rose Dress sincerely want to thank our customers for our success, and we offer to our customers the following policy.
We will be relentless with our efforts to provide beautiful dresses & accessories with the BEST SELECTION, PRICE & CUSTOMER SERVICE.
Special occasion dress purchases requires much more customer service than others due to size, color, inventory availability, event date,
exchange, group order requirements. We are determined to provide the best customer service in this industry, and we would
very much appreciate an opportunity to serve you. Unlike the others that do not mention about customer service, we have dedicated
customer service department taking PHONE CALLS, LIVE-CHATS and EMAILS.
We also have OUTSTANDING SHIPPING & PACKAGE TRACKING, and NO DOUBTS CUSTOMER SERVICE using highly customized software and
top-of-the-line Internet systems for your speedy, pleasant and secure shopping experience. You will know everything about your order from
beginning to delivery, and you will be able to easily track your delivery with your OrderID, without the tracking #.
Our ordering system & process
We also offer to our customers OUR BESTBUY POLICY. If you come across a lower price for the same item, even after you have placed an order,
we will do our best to match or beat the price. Unless the item/price is from liquidation/clearance or unreasonable, we will make serious
efforts to make it clear to our customers our BEST PRICE & SERVICE policy. We believe our customer's positive feedback/recommendation
is the foundation for our future, and we will strive to earn your business. Please feel free to contact us with your advise/opinion/recommendation to
comments from our customers
Please note: We must be able to see the item/price online. Also, once your order is shipped, this policy can not apply due to complications.
We thank you in advance for your understanding.
Thank you
The Rose Dress takes seriously issues concerning your personal information.
WE WILL NOT SELL YOUR PERSONAL INFORMATION OR SUBJECT YOU TO TELE-MARKETING OR UNSOLICITED E-MAIL.
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| TheRoseDress.com Provides Latest Customer Service Technology for Shoppers of Prom Dresses, Bridesmaid Dresses | ||
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The Rose Dress, Inc., a leading retailer of
prom dresses and bridesmaid dresses , is striving to
achieve the best customer service in the industry by fully
utilizing the latest technology and allowing customers to
view the entire ordering process.
Ordering COLOR-AND-SIZE-SPECIFIC
items sometimes become complicated, requiring repeated communication with
customers ASAP. Customers wonder and worry "Is everything OK with my
order?", "What is the status of my order?" |
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Local Customers:
Please note that we are ONLINE BUSINESS ONLY, and we are not open to general public.
You may come to our warehouse to pickup your order only.
2300 Zanker Road Suite F, San Jose, CA. 95131 (near 880 & Brokaw)
click here to PRINT MAP & DIRECTION
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