Last week, I was certainly in a panic because I accidentally have chosen the wrong color for a bridesmaid dress I ordered. Luckily I was saved. I got your contact no. at your "Contact Us" Page. It was a piece of cake locating it at your website. I immediately called this no. 408-404-3399 and this sweet young lady did all the changes for me. She even advised me that I can change or get in touch with someone through e-mails if I don't have time to call because of my work. Isn't she the nicest person ever. She told me that I could mail questions about my order at orderdesk@therosedress.com. I also did that! I will surely be ordering in the future from this site!

To the Rosedress.com Team, I'm so happy with your customer service here especially with your live chat. I have never seen a more accomodating customer service team in my entire online shopping life. Thank you for answering all my questions about my order. My wedding would have been a disaster without you guys. Much love to you all!!! I am so happy that you are the only online shopping site that I have encountered who is always online... not like the other shopping sites out there. I can't imagine being up at 5am until 10pm, but you guys are so dedicated in helping customers like me. Thank you again Rosedress live chat!

It's simply amazing. I have two-thumbs up for your Customer Service here at the Rosedress.com. I just love the chat, email, and phone support that you are providing your customers. I usually contact your website via chat but when I'm busy doing errands, the email and support do me good. I always know what's happening to my order and because of that I agree 100% to your "No Doubts Customer Service" because I can attest to this. Good Job Rosedress!!! Kudos to you!